Common Questions
Everything you need to know about our clinic, services, and policies.
General & New Patients
Yes, we are! Call us to schedule your first visit or use our online contact form.
Our hospital is at 455 Ellicott St., Buffalo, NY 14203. We offer convenient off-street parking for our clients.
We're open Monday through Friday from 8 AM to 6 PM and Saturday from 8 AM to 12 PM. We're closed on Sundays.
You can call us at (716) 847-0181 or schedule an appointment online through our contact page.
Yes, we accept CareCredit, which provides financing options for veterinary expenses. We also accept cash, MasterCard, Visa, and Discover.
Medical & Emergency
We provide care for cats, dogs, ferrets, and some pocket pets.
Yes, we provide emergency veterinarian services during our operating hours. If you have a pet emergency, call us immediately at (716) 847-0181.
Emergencies include difficulty breathing, severe bleeding, inability to walk, unconsciousness, or ingestion of toxic substances.
Yes, we work with most pet insurance providers. Bring your policy information with you, and we'll help with the documentation.
Services, Grooming & Boarding
Yes! We provide safe, comfortable boarding for when you're away. We recommend bringing your pet's favorite food and a comfort item.
Yes, we provide full grooming services including baths and nail trimmings. You can even book grooming alongside a veterinary check-up.
Absolutely. Pet dental health is essential. We provide cleanings, digital x-rays, and treatment for a range of dental issues.
Yes, via our Online Pharmacy you can have medications and food delivered right to your door, including AutoShip options.